Phone Directory

Department Contact
AAA Travel Centers
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AAA.com/Locations
  518-684-0064
607-734-5246
518-831-1860
518-563-3925
518-792-0068
518-587-8529
518-374-4696
607-722-7255
AAA.com Online Support 1-877-222-8283
Mon – Fri, 9 a.m. – 5 p.m.
Membership Payments Address AAA Northway
433 State Street
Suite 300
Schenectady, NY 12305

Membership Services

Department Contact
Join, Renew, Upgrade Manage account
Email AAA Membership
Renewal Settings Renewal Settings Questions
Online Help FAQ

Travel Services

Department Contact
Travel Reservations 1-877-222-8283
Mon – Fri, 9 a.m. – 5 p.m.
Saturday, 9 a.m. – 2:30 p.m.
Email AAA Travel
Online Booking Help Desk 1-877-222-8283
Mon – Fri, 9 a.m. – 5 p.m.

Insurance Services

Our center is staffed by licensed agents to assist you with policy changes or questions. Please have your policy number and if you are a member, your membership number available when you call.

Department Contact
AAA Insurance Sales 1-866-222-0937
Mon – Fri, 9 a.m. – 5 p.m.
AAA Insurance Customer Service 1-866-222-0937
Mon – Fri, 9 a.m. – 5 p.m.
AAA Insurance Claims 1-866-222-0937
Mon – Fri, 9 a.m. – 5 p.m.

Financial Services

Department Contact
AAA Credit Card 1-800-807-3068
AAA CDs and Money Markets 1-800-206-4960

AAA Media and P.R.

Department Contact
P.R. Phone 1-877-222-8283
P.R. Fax 518-374-1488