Important Service Message

For the safety of our employees, members and the public in general, our branch offices are closed until further notice. 

AAA Emergency Roadside Assistance service remains uninterrupted and available to members 24 hours, 7 days a week. AAA’s Car Care Center in Clifton Park remains open regular business hours. As a result of the Governor’s order, AAA branch office staff are working from home to safely assist with your membership service needs. We appreciate your patience during these extraordinary times.

Our associates are ready to provide assistance on the phone and by email:

Travel 
Phone: 1-877-222-8283
Email: travel@northway.aaa.com

Insurance:
Phone: 1-866-647-0523
Email: insurance@northway.aaa.com

Member Services
Phone: 1-877-222-8283
Email: Send us your question

Our Emergency Road Service Department remains open 24-7

1-800-AAA-HELP (222-4357)  |  AAA.com/ERS

Member Tip: If you have not already created an online registration please do so now. Please check and update your membership account with your mobile number and email for Roadside Assistance responsive handling.Manage my account

Roadside Assistance Available 24/7. Phone: 1-800-AAA-HELP